I am an attorney in California that focuses on Consumer Complaints about various companies, such as Protection One Alarm. If you would like to speak to me, I can be reached at (800) 417-2008 or by email at If you are a customer of Protection One and have complaints regarding your contract, service call, customer service, bad monitoring, poor installation, over charging, hidden fees, privacy of confidential information, phone soliciting, harassing phone calls, or an alarm that just doesn't live up to what was promised, even after complaining to customer service. My name is Scott Miller, Attorney. The consultation is free and confidential. 129aa5c
 Comments (2) |
| 1. Written by Anon on January 20, 2012 from wichita, kansas, US Can you hear the sirens???   |
| 2. Written by sue on November 14, 2011 from phoenix, arizona, US We had our system installed in the mid-90s. It never totally worked properly - kept interfering with the phone every so often even though we called out for service many times in the beginning. Finally we gave up and since we never used their service in 15 years, we finally cancelled over the phone. I was told there would be a billing for the following month... wasn't happy about it but and ok. That was in August. In late Sept., we called and they said write CANCEL on the invoice which was done and they received on Sept. 23. Called them again in Oct. to cancel. It's mid-Nov. and we just got another bill. It's almost impossible to cancel their services. They have also called to ask why we cancelled and sent letters to try to get us to re-up. I just got off the phone with them and they said they actually gave us a credit so it's less now. It'll be a cold day in you know where before they get it.  |
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