(6 of 141 reviews match)
My company was with Protection 1 for 6 years. Not one time did anyone ever come out to do service. When we started having problems with the alarm, still no one came out. Then when we had enough and switched services, we received two more bills AFTER THAT DATE. Do...Read more
Company wrote 0 public responses to the review from Mar 16, 2016.
I didn't like
- Customer service
- Product failure and extremely poor customer service
- Security service
My small business signed a contract with a small Alarm company that was subsequently bought out by Protection1. In LARGE letters at the top of the contract, it says guaranteed no rate increase (signed in '97). Protection 1 buys out company, they increase rates -...Read more
Company wrote 0 private or public responses to the review from Jun 12, 2012.
100% total disabled ex-marine. I could not afford system payments any more but they would not let me cancel. cancer, heart attack and divorce within 3 years. they offered me a payment of 15 dollars a month but that is still too much. I do not even live in that house...Read more
Company wrote 0 public responses to the review from Jun 03, 2012.
I am an attorney in California that focuses on Consumer Complaints about various companies, such as Protection One Alarm. If you would like to speak to me, I can be reached at (800) 417-2008 or by email at firstname.lastname@example.org. If you are a customer of...Read more
Company wrote 0 private or public responses to the review from Oct 18, 2011.
Protection ONe made me sign a 3-yr contract that stated I did not want E-Secure, then after it was signed, the sales rep asked me for a glass of water, put in the $5.00/mo for the service and gave me an illegible copy. They overcharged me for the equipment and damaged...Read more
Company wrote 0 private or public responses to the review from Jul 24, 2011.
Beware of Protection One Alarm Company!-They hook you with a 3 yr contract, sell you alarm products you don't need, and add to the contract after you sign. They harass you nightly for internet and cell phone access you didn't order and will not listen when you...Read more
Company wrote 0 private or public responses to the review from Apr 25, 2009.
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