State: California City: Los Angeles Clear all filters (6 of 140 reviews match)
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My company was with Protection 1 for 6 years. Not one time did anyone ever come out to do service. When we started having problems with the alarm, still no one came out. Then when we had enough and switched services, we received two more bills AFTER THAT DATE. Do...
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1.0
I didn't like
  • Security service
  • Customer service
  • Product failure and extremely poor customer service
#811024
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My small business signed a contract with a small Alarm company that was subsequently bought out by Protection1. In LARGE letters at the top of the contract, it says guaranteed no rate increase (signed in '97). Protection 1 buys out company, they increase rates -...
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Anonymous
Alex Phi

J117, I\'m sorry you\'ve had a negative experience with us. Protection 1 maintains an A+ rating with the BBB and we take matters like this very seriously. Please contact me...

#324322
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100% total disabled ex-marine. I could not afford system payments any more but they would not let me cancel. cancer, heart attack and divorce within 3 years. they offered me a payment of 15 dollars a month but that is still too much. I do not even live in that house...
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Anonymous
Alex Phi

I am very sorry to hear of all the hardships you have gone through. Please reach me: socialmedia at protection1.com so that I may assist you. Thank you.

#322489
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I am an attorney in California that focuses on Consumer Complaints about various companies, such as Protection One Alarm. If you would like to speak to me, I can be reached at (800) 417-2008 or by email at scott.miller@smillerlawoffices.com. If you are a customer of...
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Anonymous
Dana

I WAS a Commercial / Business customer with Protection One since 1989. Last Year (2012) I went on Holiday for 48 Days. When I returned both my Private and Office answering mac...

Anonymous
Anon

Can you hear the sirens??? :cry :cry :cry :cry :cry :p :p

#268910
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Protection ONe made me sign a 3-yr contract that stated I did not want E-Secure, then after it was signed, the sales rep asked me for a glass of water, put in the $5.00/mo for the service and gave me an illegible copy. They overcharged me for the equipment and damaged...
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Anonymous
Joe

Hi Jason, you should be careful what you say about your competition over the internet, that\'s called defamation. Besides that, there are many other complaints on this website...

Anonymous
JasonM

Leslie, In the world of sales you will always have sheisty sales man. Whither it be alarms, stocks, software, electronics, etc etc etc. Sales people will always tell you wh...

#250977
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Beware of Protection One Alarm Company!-They hook you with a 3 yr contract, sell you alarm products you don't need, and add to the contract after you sign. They harass you nightly for internet and cell phone access you didn't order and will not listen when you...
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Anonymous
Enock

My name is Enock and I am also with Protection One. For those of you that have experienced difficulty with our installation services, please contact me for a credit of 1 month...

Anonymous
Mike Vongsoth

Even though we are still keeping one alarm setup with protectionOne- They-ProtectionOne is trying to make our company pay a for a 5year payment of $44.24 for our other alarm s...

#148070
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