(5 of 141 reviews match)
If you cancel after THREE days of service you have to pay $750.00. You only have THREE DAYS to make up your mind. I was not informed of this, and when I asked about it, they basically said, "Too bad for you, that is standard practice for a service from any business."...Read more
Company wrote 0 public responses to the review from Jul 18, 2016.
I purchased a home with the security system already in place. As a single woman I signed on to the service and was never told that there was a three year service contract. I know this because I was not planning to live in this house for three years. After repeated...Read more
Company wrote 0 private or public responses to the review from Feb 19, 2016.
West Newbury, Massachusetts
I didn't like
- Unexplained contract
Protection One Home Security System Review
Came home alarm going off never called by company terrible service called protection one on hold 20 minutes terrible customer service requested to speak with supervisor no return call
Company wrote 0 public responses to the review from Feb 04, 2016.
They are out to bilk people through their contract scams and lies. I received a bill in March for my yearly monitoring. It included a charge for a service call, but that service was covered by my warranty plan, so they agreed to remove it. The rate shown on the bill...Read more
Company wrote 0 private or public responses to the review from May 18, 2013.
After several years with no troubles with Protection 1 and verizon I switched to comcast and troubles began. I rec'd monthly calls that Prot. 1 wasn't receiving emergency signals from my home. After telling me it would cost $160 for them to just come in and...Read more
Company wrote 0 public responses to the review from Dec 14, 2012.
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