Protection One
Protection One Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protection One has 1.7 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ease of service, Equipment, You talk nice to get your business.
Cons: Dishonest company, Dishonesty, Customer service.Recent recommendations regarding this business are as follows: "Get a different alarm service.", "Not protect one", "customer service sucks!", "I would never recommend this company", "ADT, Protection One is a good organization.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Protection One has 1.7 star rating based on 52 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ease of service, Equipment, You talk nice to get your business.
Cons: Dishonest company, Dishonesty, Customer service.Recent recommendations regarding this business are as follows: "Get a different alarm service.", "Not protect one", "customer service sucks!", "I would never recommend this company", "ADT, Protection One is a good organization.".
Most users ask Protection One for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Billing Practices. The price level of this organization is high according to consumer reviews.
Text messages for alarm no longer come across my phone
Motion alarm
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Payson, ArizonaNo response
Your customer service sucks. When I call, I have to listen to your stupid music
Preferred solution: Deliver product or service ordered
User's recommendation: Get a different alarm service.
Slow costumer
- You talk nice to get your business
- Sucks
- Unexplained extra fees
- Unexplained contract
Preferred solution: Deliver product or service ordered
User's recommendation: customer service sucks!!!!!
Alarm out of service
User's recommendation: Not protect one
SUCKS
- Sucks
Preferred solution: Full refund
User's recommendation: I would never recommend this company
Can't set my system
User's recommendation: ADT, Protection One is a good organization.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery angry
Preferred solution: Let the company propose a solution
User's recommendation: don't go with this company
Resolved: Unusually long repair times
- Ease of service
- Long contracts
- False claims
- Slow install
Preferred solution: Shorter contract lengths
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDon't do business with this company Ever
- You talk nice to get your business
- Poor customer service and communication and lies
- Poor customer and technical service
- For charging extra fees for not-to-renew service contract
Preferred solution: Not to charge me $750.00 for a cancellation of service I owe nothing.
Sensors problem
Totally screwed!
Preferred solution: Let the company propose a solution
Over drafted banking acct. by $4700.00
- Unexplained contract
- Dishonesty
- Customer service
Preferred solution: Full refund
Can't get my acct. closed and service discontinued...
- Customer service
Worst company ever
Preferred solution: Term service
About
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Protection One is one of the largest and most respected monitored security services in the U.S. Corporate Headquarters of the company is based at 1035 N. Third St., Suite 101, Lawrence, KS 66044. The company employs a team of seasoned executives, professional staff, technology experts and customer representatives. The company operates more than 60 offices worldwide and three state-of-the-art monitoring facilities. Protection One entered the market in 1988. It was launched by PacifiCorp, a West Coast utility company. Protection One operates in a highly fragmented, $25 billion industry that is expected to continue increasing in size for the foreseeable future. Network Multifamily, companyรยขรขโยฌรขโยขs wholly owned subsidiary, is the dominant provider to the multifamily housing market. The company's revenues are generated primarily from recurring monthly payments for monitoring and maintaining electronic security systems.
Protection One is ranked 83 out of 330 in Security and Protection Services category
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